cheesy voice-recognition software

Earlier this week, I stopped by Chili's to order a smoked-turkey sandwich with extra cheese, to go. The clerk correctly read my order back to me. They always put swiss cheese in so imagine my surprise when I got home and found it had extra cheddar cheese.

Yesterday, I went again, and made sure to ask for extra swiss. A different clerk was there and correctly read my order back to me. I went home.

There was no cheese at all this time.