sergebroom: (Quatermain)
[personal profile] sergebroom
The week before last, I told one of our users that, if he has issues with the quality of the work of a person working for me, he should address his complaint to me, not to my team member.

Last week, I told another of our users that, if he has issues with the quality of the work of a person working for me, he should contact me first, and not to include our group's other coordinators.

Maybe the message is going to get thru to them.